Cancellation policy

Purchase Options Cancellation Policy

• One-Time Orders: Orders can be canceled for a full refund at any time prior to fulfillment and dispatch. Once your order has been packaged and a tracking number has been issued, all sales are final and cannot be canceled.
• Subscriptions (If Applicable): You may pause, modify, or cancel recurring subscriptions at any time through your customer account portal prior to your next billing cycle date. Recurring orders that have already processed and dispatched are non-refundable.
• How to Request a Cancellation: To request an order cancellation before dispatch, please contact us immediately at info@levantry.ca with your order number.